Frequently Asked Questions

We know you’ll have questions about what we do!

Have a read below or get in touch with us here.

About the Delivery

What to expect once you order, how will you be notified, what is the product like.

When can I expect delivery?

We take orders anytime, but our deliveries only happen every two months, in every even numbered month in 2020. Once you order, you will be informed of an exact delivery date and all the details!

How will I order my Good Life Beef?

Browse our packages, then use the contact form to make an enquiry. We will endeavour to reply as soon as possible to confirm your order. You will be emailed around 3 weeks prior to delivery with an invoice including freight (if needed) that can be paid via direct deposit. Your order will be hand-delivered by us if you live in the Tamworth, Armidale, Bellingen, Coffs area, otherwise, we will arrange a refrigerated courier to deliver to your doorstep.

How is the price of Good Life Beef calculated?

Our beef is on par in price with the premium beef found in supermarkets. We use a set price for the hampers, which works off an average price for all the different beef cuts in the box, but there will always be some natural variation in the way the meat is packed. This means that your 10kg box will usually weigh slightly more than 10kg (bonus!). We will always endeavour to make it more rather than less! 

Do you customize your Good Life Beef boxes?

Sorry, no. So that everyone has access to the cuts of meat they want, we don’t allow customization of the boxes.

How will my order be delivered?

We offer free delivery to all our customers in the Tamworth, Armidale, Bellingen, Coffs areas. All other areas along the east coast can be delivered by refrigerated courier. If in doubt, please ask!

We will notify delivery dates by email about 3 weeks out, and coordinate times with your availability where possible. We are super excited to meet our customers in person, and answer any questions you might have about our animals or the meat.

For all refrigerated courier deliveries, don’t feel left out! We will be in touch with you regarding delivery and to answer any questions you might have. The cost of shipping depends on where you live, but is usually around $20-$50. Parcels will arrive chilled or frozen, so should be packed in to the fridge or freezer as soon as possible after delivery. The designated delivery address must be manned at the time of delivery, so that parcels are not left on the front doorstep in the heat (also could be stolen or eaten by the neighbour’s dog!).

Please contact us if you require delivery to a non-metro area outside of the New England and we will find a courier to get it to you.

How will I be notified of my delivery?

You will be notified by both text and email of your delivery time and date. You will also get a follow up reminder so that you don’t miss your delivery time.

About the Meat

How will it look, what to expect, certifications.

What will my Good Life Beef order look like?

All our meat arrives in cardboard boxes, portioned according to your preferences (you can choose packs of 1s, 2s or 4s), cryovacced and labelled with the name of the cut and the date packed. Cryovaccing is a great way to prevent rapid deterioration of meat, as the meat is in an air-free environment. Unlike meat from the supermarket, which is often pumped with preservatives to maintain its bright pink appearance, Good Life Beef is preservative free (all except sausages and corned beef which traditionally use preservatives in their recipes). You may see a more brown colour to your meat than from store-bought meat. This is a completely normal process of ageing, and there is no compromise to taste at all. The cryovacced meat can be stored straight in the freezer, or eaten as is.

We are also excited to announce that from June 2020 onwards, all our packaging will be fully compostable, including our vacuum bags – no more plastic!

Are you Halal certified?

We are not Halal certified, as the abbatoir where our animals are processed is not certified. We are simply trying to educate and provide a quality product to everyone, regardless of race or religion.

Is your meat certified organic?

No, we are not certified organic, but do our best to justify every chemical we use only to improve animal welfare.

Is Good Life Beef preservative free?

Other than our sausages and corned beef our beef is all preservative free – just as it should be! Supermarkets use Modified Atmosphere Packaging (MAP) which pumps Carbon Monoxide in to a sealed pack to retain a bright pink colour – read more here. Other supermarket tricks like increasing the weight of meat by injecting water also deceive customers in to paying more for their meat. All our mince, steak, roasts, stir fry and slow cook cuts are as natural as can be, dry aged for over 14 days with no additives to deceive or trick – just plain natural great-tasting beef.

Sausages and corned beef traditionally use preservatives to retain the bright pink colouring of the meat which is lost when oxygenation occurs. We use sodium metabisulfite (a preservative) in our gluten free sausages, which prevents oxygen discolouration and potassium nitrate in our corned beef cure, which kills Botulism spores and creates a pink colour. Both cuts of meat are substitutable in our boxes if you specifically want a preservative free box.

Are Good Life Beef sausages gluten free?

Yes, all our sausages are gluten free, and they taste great!

Can we buy Good Life Beef bones?

We encourage you to use as much of the animal as possible, to prevent it going to waste. Whether for bone broth, beef stock or for your pets, we offer bones for purchase for $5/kg.

Can we buy offal cuts, including Cheeks, Oxtail and Tongue?

Beef Cheeks, Oxtail and Tongue are not strictly offal cuts, but along with Kidney, Liver and Heart, we encourage you not to let the animal go to waste. Prices are as follows:

Heart, Tongue and Oxtails – $10/whole piece

Kidney and Liver – $4 per 250g pack (pre-sliced)

Beef Cheeks – 2 for $30

About the Animals

How the animals are treated, how the meat is produced and what to expect with your product.

How do you know the animals have had a good life?

Each animal is born on the farm, and is associated with us in a low stress way from the first day. All our animals have been selected for their naturally calm nature as well. Sick animals are treated as soon as the problem is identified, to reduce their symptoms and boost their happiness. Animals have access to wide open spaces for the course of their life, which they love to run and play in. All the Good Life Beef animals are well-fed, whether we are in drought or not. Where possible we prefer them to be pasture-fed, but they love their grain as a treat too. Grain is never more than 60% of their diet, as this can be unhealthy for cows. We also make sure that they are up to date with all their vaccinations, as there are many diseases in cattle that are untreatable and fatal to unvaccinated animals. We find it best to prevent diseases before they happen. We see our cows every day, sometimes twice, sometimes more. They are always pleased to see us, often running to greet us or standing round for pats, chewing their cud. What is a cud? Well, didn’t you know that cows enjoy their food more than once? Good food and good health are the two main reasons we know our animals are healthy.

Do you use antibiotics or hormones on your animals?

Our meat is 100% free from synthetic hormones like artificial growth promotants. Our meat is also free from antibiotic residues, as all animals must fall outside a with-holding period for antibiotic use that ensures a period of time has passed since the last treatment.

Our animals are well-fed and happy, meaning that they have strong immune systems and fight most infections without requiring treatment. However, where prevention fails, common infections like pink eye or mastitis must be treated using antibiotics to prevent an animal from illness, pain and stress.

Hormone injections or Hormonal growth promotants (HGPs) are not used on our cattle. We are proud that their growth rates are on par with those of cattle implanted with HGPs, simply because they lead a happy life.

What is industry best practise for beef cattle?

Animal health and welfare is of utmost importance to us, which is why we try to use best practise in all our husbandry with beef cattle by following the standards laid out by the LPA Accreditation Scheme. Low stress stock handling is a major way to reduce the impact humans have on the animal. It involves maintaining distance, using fluid and smooth movements, recognising an animal’s pressure points. It also means that we don’t use electric prodders or whackers, as our animals recognise where they need to go through repetition and learning in low stress situations. We don’t use working dogs, as many cows are traumatised by wild dogs roaming the paddocks at night without also having to face them with us in the day. This year, 3 of our calves required dehorning (removal of the horns to prevent them harming or killing other cows later in life). Horns grow bigger as the calf gets older, starting as a tiny bud on the head with a restricted blood supply. Our calves were dehorned as young as possible, much like circumcision of baby boys. The procedure was performed under local anasthaetic administered by a registered vet, then calves were bandaged and pain relief administered for 3 days after. Most of our calves are bred to be horn-free or polled, and use of polled bulls to breed our animals in the future is a must. Industry best practise can sometimes be expensive, but it guarantees that we have minimal impact on the animal’s wellbeing.

What is their diet?

Last year in 2019 we saw a record low rainfall for the year. Unfortunately, this meant that there was not enough grass available in the paddock to satisfy the animals requirements. We fed our cows daily with a variety of feeds, including legume hay, ryegrass silage and some grain (a mix of barley, corn, lupins and other vitamins and minerals) to get them through the drought. We are proud to say that not a single Good Life Beef animal went hungry for a single day last year.

This year, 2020, is a completely different story! We have ample feed for all our stock and they have been swimming through the pasture and lazing around under trees all day! Other than a few vitamin and mineral supplements to right any deficiencies they might have, we have not supplemented the cows diet at all! Happy cows, happy us!

Because the cows are browsing on a variety of different grasses, legumes, shrubs and herbs you will find a complex range of flavours in our beef that you won’t find in grain-fed beef from the supermarket. You are what you eat!